Go Solar PPA Privacy Policy

At Go Solar PPA (“we,” “our,” “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our services. By using our services, you agree to the terms of this Privacy Policy.

A. Information We Collect

We collect information that helps us provide, improve, and support our solar services. This includes:

• Personal Information: Your name, contact details, address, and other identifiers.
• Energy Usage: Information related to your home’s energy usage to assess solar compatibility.
• Technical Data: IP address, browser type, device ID, cookies, and similar technologies.
• Communications: Emails, chats, or phone call logs when you contact our team.
• Transactional Data: Records of payments or transactions made through our platform.

We collect this data when you interact with our website, submit forms, or communicate with us.

B. How We Use Your Information

We use your information to:

• Provide, manage, and improve our solar services
• Process applications and manage installations
• Offer customer support
• Send updates, confirmations, or promotional messages (you can opt out anytime)
• Ensure compliance with applicable legal and regulatory obligations

We do not sell your information.

C. Sharing Your Information

We may share your information in the following ways:

• At Your Request: With third parties when you authorize us to do so.
• Vendors & Service Providers: Only as needed to help us deliver services to you (e.g., installation, customer support, analytics).
• Partners for Educational Offers: We may occasionally present offers from trusted partners for tools or resources we think may benefit you. Participation is completely optional.
• Business Transitions: If we’re involved in a merger, acquisition, or sale of assets, your information may be transferred.
• Legal Requirements: If required by law, court order, or to protect our rights, property, or safety.

Note: No mobile information (text messaging opt-in data or consent) will be shared with third parties for marketing or promotional purposes.

D. Mobile and Supplemental Data

We may request the following mobile-related data with your permission:

• Voice Commands: If enabled, we use your microphone to recognize commands. You can disable this feature anytime.
• Precise Location: With your consent, we may use GPS or Bluetooth for location-based services.
• Photos or Videos: If you choose to share media with us, we’ll only access the files you select—not your entire photo library.

We process this data based on our contract with you, our need to deliver services, and our legitimate interest in enhancing our offerings.

E. Technologies We Use

We use common technologies to personalize your experience and improve our services:

• Cookies: Small files that help remember your preferences. You can manage cookie settings in your browser.
• Web Beacons: Invisible tags that help us understand how you interact with our content.
• Geolocation: Used only if you’ve enabled it for service purposes.
• Widgets and APIs: These may display parts of our services on third-party sites.
• Device Identifiers and Caching: Helps us understand the devices accessing our platform for better optimization.

F. Do Not Track

Your browser may support a “Do Not Track” setting. We do our best to honor these settings, but due to varying technologies, full support is not guaranteed.

G. Your Rights

Depending on your location, you may have the right to:

• Access or request a copy of your data
• Correct or update inaccurate information
• Request deletion of your data
• Restrict or object to certain types of processing
• Withdraw consent for data processing
• Opt out of marketing communications
• Request data portability
• Submit a complaint to a regulatory authority

To exercise any of these rights, contact us at privacy@gosolarppa.com or call us at 760 421 6663.

Please note that exercising certain rights may limit our ability to provide you with services.

H. California Privacy Rights (CCPA/CPRA)

If you’re a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Knowing what data we collect and how it’s used
• Requesting access to your data
• Requesting deletion of your data
• Opting out of the sale or sharing of personal information
• Non-discrimination for exercising your privacy rights

We comply fully with these regulations. Contact us to exercise your rights.

I. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, including legal, accounting, or reporting requirements. We may retain anonymized or aggregated data for analysis purposes.

J. Security

We take security seriously. We use reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.

K. Third-Party Services

Our site may link to third-party websites or services. These are governed by their own privacy policies, not ours. We are not responsible for their practices, and we encourage you to review their policies directly.

L. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our services after any changes means you accept the updated policy.

M. Contact Us

If you have questions, comments, or concerns about this Privacy Policy or how we handle your information, please contact us:

📧 privacy@gosolarppa.com
📞 760 421 6663